Terms of use

In compliance with the Law 34/2002, of July 11, 2002, of Information Society Services and Electronic Commerce (LSSI-CE), EVECTRA MOBILITY SERVICES SL informs that it is the owner of the website www.evectra.com. According to the requirement of the article 10 of the mentioned Law, EVECTRA MOBILITY SERVICES SL informs of the following data:



The owner of this website is EVECTRA MOBILITY SERVICES SL, with CIF B65910903 and registered office at PTGE MASOLIVER 32, PLANTA BAJA, 08005, BARCELONA, registered in the Mercantile Register, in volume 43.450, folio 172, page B-429.752 and 1st inscription. The e-mail address for contacting the company is: admin@evectra.com.


User and responsibilities


The navigation, access and use of the EVECTRA MOBILITY SERVICES SL website confers the condition of user.

The EVECTRA MOBILITY SERVICES SL website provides a wide range of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will be extended to:


The veracity and legality of the information provided by the user in the forms extended by EVECTRA MOBILITY SERVICES SL for the access to certain contents or services offered by the web.


The use of the information, services and data offered by EVECTRA MOBILITY SERVICES SL contrary to the present conditions, the Law, the moral, the good customs or the public order, or that in any other way can suppose a damage of the rights of third parties or of the same operation of the web site.


Policy of links and exemptions of responsibility


EVECTRA MOBILITY SERVICES SL is not responsible for the content of the websites to which the user can access through the links established on its website, as long as it does not have effective knowledge that the activity or the information to which it refers or recommends is illicit or that it damages goods or rights of a third party susceptible to compensation, or, in case of having it, it acts with diligence to suppress or disable the corresponding link.

It will be understood that EVECTRA MOBILITY SERVICES SL has the effective knowledge referred to in the previous paragraph when a competent body has declared the unlawfulness of the data, ordered its withdrawal or that access to it is impossible, or has declared the existence of the injury, and EVECTRA MOBILITY SERVICES SL is aware of the corresponding resolution, without prejudice to the procedures for detection and removal of content that EVECTRA MOBILITY SERVICES SL applies under voluntary agreements and other means of effective knowledge that may be established.


EVECTRA MOBILITY SERVICES SL declares to have adopted all the necessary measures to avoid any damage to the users of its web site, which could be derived from the navigation through its web site. Consequently, EVECTRA MOBILITY SERVICES SL is not responsible, in any case, for the possible damages that the user could suffer while surfing the Internet. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property which can be accessed through the links.




EVECTRA MOBILITY SERVICES SL reserves the right to carry out the modifications that it considers opportune, without previous warning, in the content of its web site. So much in what refers to the contents of the web site, as in the conditions of use of the same one, or in the general conditions of contracting. The changes referred to in this section shall not affect contracts made prior to the date of publication of the same.


Said modifications may be made through its website by any legally admissible means and shall be binding for as long as they are published on the website and until they are validly modified by subsequent modifications.


Data protection


In accordance with the provisions of the current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by EVECTRA MOBILITY SERVICES SL with CIF B65910903 and registered office located in PTGE MASOLIVER, NUM 32 PUERTA BJ, 08005, BARCELONA, in order to facilitate, expedite and fulfill the commitments established between the two parties. In compliance with current regulations, EVECTRA MOBILITY SERVICES SL informs that the data will be kept for the period strictly necessary to comply with the aforementioned precepts.


As long as you do not inform us otherwise, we will understand that your data have not been modified, that you undertake to notify us of any variation and that we have your consent to use them for the aforementioned purposes.


EVECTRA MOBILITY SERVICES SL informs that it will proceed to treat the data in a licit, loyal, transparent, adequate, pertinent, limited, exact and updated way. That is why EVECTRA MOBILITY SERVICES SL undertakes to take all reasonable measures to ensure that these data are deleted or rectified without delay when they are inaccurate.


In accordance with the rights conferred by current data protection legislation, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data, as well as the consent given for the processing thereof, by sending your request to the postal address indicated above or to the e-mail address info@evectra.com.


You may contact the competent supervisory authority to file any complaint you deem appropriate.


Intellectual and industrial property


EVECTRA MOBILITY SERVICES SL itself or as an assignee, is the owner of all intellectual and industrial property rights of its website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by EVECTRA MOBILITY SERVICES SL. They are, therefore, works protected as intellectual property by the Spanish legal system, being applicable to them both the Spanish and Community regulations in this field, as well as the international treaties relating to the matter and signed by Spain.


All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of EVECTRA MOBILITY SERVICES SL, are expressly prohibited.


The user undertakes to respect the Intellectual and Industrial Property rights owned by EVECTRA MOBILITY SERVICES SL. The user will be able to visualize the elements of the portal and even print, copy and store them in the hard disk of his computer or in any other physical support as long as it is, only and exclusively, for his personal and private use. The user must abstain from deleting, altering, evading or manipulating any protection device or security system that was installed in the pages of EVECTRA MOBILITY SERVICES SL.


Legal action, applicable law and jurisdiction


If the user wishes to file a complaint, he/she should contact us by e-mail at admin@evectra.com. EVECTRA MOBILITY SERVICES SL also has official complaint forms available to consumers and users.


EVECTRA MOBILITY SERVICES SL reserves the right to present the civil or penal actions that it considers opportune for the undue use of its web site and contents, or for the breach of the present conditions.


The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. Should any controversy arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. EVECTRA MOBILITY SERVICES SL is domiciled in BARCELONA, Spain.

Contracts concluded by electronic means involving a consumer as a party shall be presumed to have been concluded at the place where the consumer has his habitual residence.


Electronic contracts between traders or professionals, in the absence of an agreement between the parties, are presumed to have been concluded at the place where the service provider is established.


Online dispute resolution in accordance with Art. 14.1 of Regulation (EU) 524/2013: The European Commission provides an online dispute resolution platform, which is available at the following link: https://ec.europa.eu/consumers/odr/

Code of conduct for users in comments


The user must comply with all applicable laws and use the spaces available on the website to leave comments correctly and respect the code of conduct set out in this section, as well as taking into account the system of responsibilities that may arise from the use of these spaces incorrectly or illegally.


EVECTRA MOBILITY SERVICES SL informs of the conducts that it does not consider appropriate and of the power that it has to act in consequence on the following uses, actions, omissions or declarations that the member carries out, by virtue of the relation that unites him as a user:


Acting in a dishonest or unprofessional manner.


Posting inappropriate or inaccurate content.


Harassing, abusing, threatening or harming another person or user.

Use or publish through images, videos or any comments in the profile that may hurt the sensitivity of the User, as well as that may discriminate on the basis of any condition, race, ethnic group, nationality, religion, sex, sexual orientation, disability or illness, or that are illegal, offensive, abusive, obscene, discriminatory or for other reasons considered reprehensible.


Use another person’s account or create a false identity.


Make false statements that impersonate your identity.


Include content that contains computer viruses or other content that may remove, interrupt or interfere with proper navigation.


Sell, sponsor or obtain economic benefit through the website without the authorisation of EVECTRA MOBILITY SERVICES SL or if another method provided by EVECTRA MOBILITY SERVICES SL has been established for the management of an exclusive service.


Share information of people who are not users without their express consent.


Create fake profiles on the application, in the event that fake profiles are detected they will be removed immediately.


Promote racism, xenophobia or bigotry of any kind against any group or individual.


Imitate or impersonate any person or entity.


Soliciting money from other users.


Sending videos, audios or photographs with images of another person without their authorisation (or in the case of a minor, without the authorisation of their parents or legal guardians).